- GLOBAL SHIPPING • ENGINEERING SUPPORT • FAST RESPONSE
From installation and operation to troubleshooting and spare parts, we provide practical support throughout your machine’s service life.
SHARX machines are prepared for international transportation with reinforced export packaging.
Each machine is inspected and secured before shipment to reduce the risk of damage during handling and transportation.
Shipping options may include:
Shipping terms and costs depend on the destination, machine size and selected service.
We can also assist with shipping arrangements and provide the necessary shipping documents for customs clearance.
Our support does not end when the machine leaves our warehouse.
SHARX provides technical assistance for machine setup, software configuration, operation and troubleshooting.
Our support includes:
Warranty coverage and service terms depend on the specific machine and order agreement.
Every SHARX machine is inspected before shipment to ensure that the main mechanical, electrical and laser systems are functioning properly.
Machines are tested and checked according to their configuration before delivery.
We also provide the necessary safety information and operating guidance to help customers use the equipment correctly.
Before shipment, we check key systems including:
Proper installation, operation and maintenance are essential for safe and reliable machine performance.
SHARX machines are designed to be straightforward to install and operate.
We provide documentation and remote guidance to help customers complete the initial setup and begin production.
Support can include:
For more complex applications, customers can also contact us to discuss material, machine configuration and processing requirements.
If you are not sure which machine or configuration is right for your application, send us your material, required working size and processing requirements.
Tell us what you are cutting, and we’ll recommend a suitable solution.