Service & Support

Project Guidance

Receive practical guidance for machine selection, configuration, installation, and production setup.

Get responsive technical assistance, troubleshooting, and spare parts support from our engineering team.

Keep equipment performing reliably with maintenance advice, operator training, and ongoing service.

Which machine suits my application?

Share your material, thickness, dimensions, and production requirements. Our engineers will recommend a suitable machine configuration.

Do you provide installation support?

Yes. We provide installation guidance, operator training, technical documentation, and remote commissioning support.

Can I order replacement parts?

We supply replacement parts and consumables, with practical recommendations for scheduled maintenance and reliable operation.

How does technical support work?

Our team offers remote troubleshooting by email, video, and messaging, helping identify issues and restore production efficiently.

What is the typical delivery time?

Lead times depend on machine model, configuration, and order quantity. We confirm delivery schedules with each quotation.

Do you support international distributors?

Yes. Sharx supports distributors with product information, technical training, marketing materials, and responsive after-sales assistance.

Get technical guidance, spare parts, and responsive assistance from sharx.